Pro Purchase

Black Diamond Equipment offers special pricing to select outdoor professionals, including professional climbing guides, ski and avalanche professionals and qualified outdoor education programs. To find out if you or your program may be eligible, the Pro Purchase Criteria are listed below. To apply for Pro Purchase, download and complete the application, include all supporting documentation and mail or fax in as directed. You can also check out our Professional Purchasing Guidelines.

Criteria For Pro Purchase Eligibility and Application Requirements:

Thank you for your interest in the Black Diamond Pro Purchase Program. Please
read through the following categories and requirements to help determine your
eligibility, and the documentation required for application.

Categories marked with an * below are required to be set up as “Group” accounts.
This requires that we have one person who will act as the coordinator for the
account. The coordinator will be responsible for approving, and signing all orders.
They will also be responsible for preventing any abuse of the account (rosters will no
longer be required). All orders must ship to the address provided on the application.

All individual applicants must verify current full time employment in the field of work
that qualifies them for the program. Verification of employment must be provided
yearly.

The product available for purchase will be based on the job descriptions and
documentation provided. Please provide a detailed explanation of the need for
Black Diamond product. Most accounts will fall into one of the following product
classifications which will limit the product purchased to those items. The basic
classifications are:

FULL: Qualifies for all BD Gear
Rock: May be delineated as Basic (TR gear only= limited Protection if any), for
climbing walls ropes courses
Ski: May qualify some other product (see Ski Patrol below)
Black Diamond Mountain Sports (BDMS): Tents, Poles, Gloves, Headlamps,
Clothing and some Accessories. Most will also qualify for limited purchases of
carabiners. No Technical Ski or Climbing Gear allowed.

• * Climbing Guides, Climbing Guide Services — Certified Rock, Alpine or Ski Guides with the American Mountain Guide Association (AMGA) or the Association of Canadian Mountain Guides (ACMG) will be accepted (TRSM certification is not accepted as sole qualification). Also, guiding services that have and are able to document notable ski, ice, rock or alpine climbing and guiding experience may be eligible. Guide services will be asked to provide a brochure or website identifying the guides and services offered.

• * Search and Rescue — Only paid pros or highly active volunteers are eligible. Submit NASAR certification, and other forms of validation, including a letter from the local sheriff’s office, detailing duties and types of activities the group participates in.

• * Outdoor Education Programs, Universities and Colleges — Eligible programs emphasize wilderness and outdoor leadership training, and offer a substantial number of climbing, mountaineering and backcountry ski programs. A comprehensive website or brochure that details program specifics needs to be submitted with the application. Only full-time, paid staff will be eligible for personal orders. Volunteers are not eligible for orders.

• * Backcountry and/or Heli Skiing Guides — Backcountry ski lodges, helicopter and snow-cat skiing operations will be asked to provide a brochure identifying the guides, or a detailed website with guiding territory specifics, and activities.

• * Ski Patrol — Provide NSP pro division credentials. Only full-time, paid, certified patrollers are eligible to order. Minimal Rescue/Climbing/Shelters product may be available on a case by case basis.

• * Military Units — Units of all branches of the military are welcome to apply. Detailed job descriptions including activities performed are requested. We will only ship to US or APO addresses.

• Avalanche Professionals — Individual members of national avalanche organizations engaged in avalanche forecasting, prevention, safety and clinics including forecasters for the National Forest Service, Department of Transportation, ski areas and independent snow-science researchers.

• PSIA Nordic Ski Instructors — Full-time, paid, professional Ski Instructors. Submit a copy of current PSIA Level II or higher certification and a current pay stub.

• Park Rangers, Forest Service — Fulltime paid professional backcountry or climbing rangers and other primarily field-based positions. Submit copy of ID cards, official job descriptions detailing backcountry duties and a current pay stub.

• * Other — Rafting companies, backcountry outfitters, licensed fly-fishing guides, and other wilderness professionals may apply for a limited (BDMS) purchase program. Submit a current fulltime pay stub for individuals, or a detailed brochure and/or website for guiding services, lodges, schools or companies.

Professional Purchasing Guidelines

WHO CAN ORDER
Full-time paid outdoor professionals approved by the Black Diamond Professional Purchase Department. We do accept MRA, NASAR and independent search and rescue group volunteers as full-time professionals. Seasonal employees can only order during their working season. If you have a question about qualifying for the professional program at Black Diamond, please email us at pro_purchase@bdel.com.

WHAT YOU CAN ORDER
The program is designed to help you acquire gear needed to complete your job successfully. Purchases for people other than yourself will result in immediate dismissal from the program. If you are approved as a group, the gear ordered is for qualified members of your group or company alone. Abuse in any form will not be tolerated.

WHEN YOU CAN ORDER
Year-round full-time employees can order as many times as needed to be able to perform their job properly. Seasonal employees can order as many times as needed during the season that they are approved for.

DISCRETION IS ESSENTIAL
It is crucial that you exist harmoniously with our retailers and maintain a professional relationship with them. Under no circumstances should you EVER mention pro pricing or this program in front of retailers, or customers. We will find out about it, and pros are routinely cut from the program for this reason alone. Do not use retailers for sizing or exchanges. If we find out you are attempting to exchange gear through our retailers we will terminate your account. If people ask about your BD gear, please refer them to your local retailer or www.BlackDiamondEquipment.com.

ORDER BY EMAIL OR FAX
Please fax your order to 800-775-7625 (ROCK), or email them to pro_purchase@bdel.com on an official order form. However, be aware that we do not provide any security for Credit Card information via email! Orders must be pre-paid with a Visa, MasterCard or Discover credit card (no checks or COD). Signature of the director or designated coordinator is required for any group member placing an individual order. Be sure to include an email address in order to receive a confirmation. Please allow 72 hours from time of submission for the email confirmation replier, before contacting us.

SHIPPING INFORMATION
We ship all orders UPS ground; please no post office boxes. We will add the shipping charges and tax if applicable. Allow two weeks for delivery and please email us with any questions about your order. We will not automatically cancel backorders unless requested by you, so please check the backorder box on your pro form to indicate your preference. Backorders will be cancelled after 60 days. All orders must ship to the official address on file for the account.

RETURNS AND EXCHANGES
Please be very specific about sizing on your orders, our website has very detailed descriptions on all of our products. If you are unable to find the information you are looking for, please email us with questions. If you do need to return something, contact us before you ship anything back and we will issue you a return authorization number for the return.

FEEDBACK
Your suggestions are valuable to us. Please email any and all product feedback to pro_purchase@bdel.com.

Pro Purchase Department, Black Diamond Equipment, Ltd.
2084 East 3900 South, Salt Lake City, UT 84124
Fax: 800-775-7625 (ROCK); Phone: 801-278-5552
Email: pro_purchase@bdel.com
www.BlackDiamondEquipment.com