Recalls & Notices
Salt Lake City, Utah (December 14, 2010) - Black Diamond Equipment, Ltd. has recently discovered that the intake tubing on certain 2010 AvaLung Packs may crack under extremely cold temperatures. We are working with the U.S. Consumer Product Safety Commission and Health Canada, and are in the process of obtaining final approval for a recall.
- The recall covers a limited number of Black Diamond AvaLung packs sold since January 1, 2010.
- If the EXACT combination of your AvaLung pack's model name, color, size and PO# is not listed in the chart below, it is not affected by this recall.
To determine if your pack contains an AvaLung unit that is part of the recall, reference the following PO# and model combination:
Any AvaLung Pack that falls within the criteria above is part of the recall and potentially defective and contains an AvaLung unit that should be immediately returned to Black Diamond for inspection and possible replacement (anticipated replacement time is March 2011). Once inspected, the returned/replaced AvaLung unit will bear a mark confirming that the product has been inspected/fixed.
Black Diamond requests that you:
A) Print out the required return form HERE.
B) Remove the AvaLung unit from your pack and return it to Black Diamond for replacement; or
C) Return the entire pack to Black Diamond to have the AvaLung unit replaced
For instructions on removing your AvaLung unit from your pack and to print the required return form, please see the video and links below.
For help identifying the recalled packs, for return instructions and/or questions on the status of your replacement, please contact Black Diamond at (801) 278-5533 or email email@example.com
How-To Reinstall Your AvaLung Unit Video
Is there a way to tell if my Avalung is good enough to use for the rest of the season?
Unfortunately, no. Only Black Diamond staff can inspect and verify potentially recalled AvaLung units.
Why do I need to send in a Return Form?
The Return Form is required for all 2010 AvaLung Packs or their lung units that are being sent to Black Diamond to be inspected for possible inclusion in the recall because we need to know key details about the parts and/or product.
When can I expect a replacement?
At this time, we are hoping to make replacements available by the end of March 2011, but this could change. Please check www.BlackDiamondEquipment.com/AvaLungRecall for updates to the timeline.
I can't get my AvaLung unit out of my pack.
Detailed instructions for removing the lung unit are in the step-by-step video above. If you're still not able to remove the lung unit, print and fill out the required return found at the link below, send in the entire pack, and request the lung unit be removed and the pack returned without a replacement lung unit for the time being. We will keep your information on the recall list and contact you when the replacement lung units are available and either ship you the replacement lung unit or have you send your pack to be refitted with the replacement lung unit.
What is the best way to ship my recalled AvaLung unit/AvaLung Pack?
For returns/shipping instructions and/or questions on the status of your replacement, please contact Black Diamond at (801) 278-5533 or email firstname.lastname@example.org.
What if I bought my AvaLung pack before 2010?
If you purchased a Black Diamond AvaLung pack before 2010, your pack is not part of this recall.
Are AvaLung II sling units affected by this recall?
Black Diamond Equipment, Ltd. and Fritschi AG Swiss Bindings recommend replacement of the support (red plastic component) of the 2006 model Diamir Axion-82 and 82(Long) Alpine Touring Crampons. Conversions of the support will be made at no charge as a courtesy of Black Diamond and Fritschi AG Swiss Bindings. The updated support contains design and composition changes that increase the reliability and effectiveness of the AT Crampon. These changes were implemented to ensure the integrity of the crampon under certain rigorous conditions.
Black Diamond and Fritschi AG Swiss Bindings strongly recommend that the support of the '06 models be replaced and, accordingly, advise against their continued use. Less than 150 pairs of these AT Crampons have been sold in the U.S. The '07 models will be delivered with the updated support. The '06 identification can be found as shown above. If there are any questions about the identification of the concerned crampons, please contact Black Diamond or its nearest authorized dealer. For exchange of supports, please contact an authorized Black Diamond dealer or Black Diamond's Warranty Department. Black Diamond is vigilant in ensuring quality and reliability in the equipment it chooses to distribute. Accordingly, it is highly recommended that you abide by the recommended replacement of the supports of the Diamir Axion-82 and 82(Long) '06 AT Crampons.
Black Diamond equipment, Ltd. voluntarily announced a recall of Black Diamond Speed Harnesses--Focus Speed, Gym Sopeed, Momentum Speed, Vario Speed, and Wiz Kid--for possibility of incorrectly threaded waist and/or leg loop buckles. Affected units were sold from December 2005 through June 2006. Black Diamond has received one report from a customer with no injuries,
Incorrectly threaded buckles can loosen causing inadequate protection. The buckle is incorrectly threaded if you can see the center bar of the top buckle. All harnesses with incorrectly threaded buckles must not be used and should be immediately returned to Black Diamond for a free replacement.
For help in identifying the affected harnesses and/or for instructions to return, please contact Black Diamond at (801) 278-5533 or email: climb@bdel,.com.
Black Diamond announces a notification of a plastic materials problem that has been identified in the cuff of the new Men's and Women's T2X telemark ski boot. These models were sold by Black Diamond Equipment, Ltd. from September 1, 2005 through October 10, 2005.
Boot cuff samples in initial testing have produced cracking along random axes in all temperatures when flexed open in an unbuckled, non skiing position. SCARPA, Italy and Black Diamond have formulated a plan to rework the component materials and reposition new cuffs on all boots shipped out to date. This turnaround time is approximately four weeks.
The two models of T2X telemark ski boots affected by this notice are indentified by dual-color ankle cuffs and the marking "T2X" on the outside of each boot (model numbers 142045 and 142046). Repaired or replaced product can be identified by a single-color cuff.
We are requesting that you return your boots to an authorized Black Diamond dealer or directly to our warranty department for cuff replacement. No other SCARPA ski boot models are affected by this material. We appreciate your understanding through this temporary situation. We are confident that replacement pairs can be turned around without delay, and you can continue to rely on SCARPA products for all your backcountry ski needs.
For help in identifying the product or to find the nearest authorized Black Diamond dealer, please contact Black Diamond Equipment at (801) 278-5533.
Salt Lake City, Utah (July 23, 2004)-Black Diamond Equipment, Ltd. in cooperation with the U.S. Consumer Product Safety Commission (CPSC), voluntarily announced a recall of the Soliras Headlamp Lithium Ion Battery because of a possibility that affected batteries may overheat and become a burn or fire hazard.
The limited manufacturing run of Black Diamond Soliras headlampLithium Ion Batteries produced from March 2004-May 2004 can be identi€ed by the four digit date code located on the battery label. Batteries with date codes: 0703, 0803, 0903, 1003, 1103, 1203, 0104, 0204, 0304, 0404, 0504 should immediately be returned to an authorized Black Diamond Dealer for a free replacement battery.
For help in identifying the product or to find the nearest authorized Black Diamond dealer, please contact Black Diamond Equipment at (801) 278-5533.
If you purchased a new Black Diamond O2 or O3 Telemark Binding this season, and there are no "O-Rings" on the binding cartridge assembly, disregard this notice. If there are "O-Rings" on the binding cartridge assembly please continue. To identify the location of the O-Rings, please refer to the image at left.
In isolated cases with certain boot sole sizes and lug patterns, during a waning moon, ...the end cap of the compression spring cartridge may work its way loose. To prevent this from happening in the field, we recommend you follow these instructions as a precaution.
Step 1: Apply Loctite.
Discard the existing O-rings. Apply two to four drops of supplied Loctite (either 243 or 242)onto the cap threads, evenly around the part. (See Image A) Make sure the U-spacers between the cartridge caps and the ends of the cable are still in place. PLEASE NOTE: Once Loctite 243 and 242 is applied it is no longer possible to unscrew the cartridge cap by hand, so we recommend using a Leatherman or other pliers to hold the cartridge cap while unscrewing the cartridge itself. Again, you must pull the cartridge body towards the back of the binding in order to break the initial Loctite seal.
Step 2: Reassemble.
Reattach the caps to the cartridge with finger force. Pull back on each component while twisting. (See Image B) IMPORTANT: Please ensure that the cable is evenly seated under the front risers and that the cartridges are evenly spaced from the riser. (See Image C)
Step 3: Repeat.
Repeat for the other binding, making sure that the cable lengths are evenly spaced in relation to the end of the toe plate once you have reassembled each piece. (Again, please refer to Image C) The Loctite needs about 20 minutes to set at room temperature before use (longer if cold).
Step 4: Seat Cable
Note: The cable snaps securely under the riser once a boot is flexed (Image D). If you notice that the cartridges are out of alignment (Image C), you must remove the front cable and reseat it evenly under the front riser. To remove and reseat the cable, push the cable forward through the riser so that a loop of cable will form to the side of the riser. This can be pulled out to free the cable. It's important that the cable is centered and that the cable is properly seated beneath the riser.
Locked and loaded-get back out there and experience what these bindings can really do. Thanks and have fun! Contact your local dealer with questions.
Salt Lake City, Utah (March 24, 2003)-Black Diamond Equipment, LTD. in cooperation with the U.S. Consumer Product Safety Commission, voluntarily announced a Return for Inspection of a specific manufacturing run of Bionic Crampons.
The limited manufacturing run of Black Diamond Bionic crampons can be identified by the four digit Date Code stamped on the center strap. (Date Codes 1360, 2235, and 2250). Bionic crampons with these Date Codes should be immediately returned to Black Diamond for inspection.
For help in identifying the product or for instruction to return, please contact Black Diamond Equipment at (801) 278-5533.
Products manufactured and sold in Fall/Winter 2002 (June 2002 - December 2002)
Salt Lake City, Utah (January 27, 2003) - Black Diamond Equipment, LTD. in cooperation with the U.S. Consumer Product Safety Commission (CPSC), voluntarily announced a recall of the O2 Telemark Binding. This recall supercedes the previously announced O2 Telemark Binding Component Replacement Recall announced January 10, 2003.
The limited manufacturing run of Black Diamond 02 Telemark Bindings produced from June 2002 - December 2002 can be identified by the blue color of the toe plate risers and heel levers. All 02 Telemark Bindings with blue toe plate risers and heel levers should be immediately returned for credit to the Black Diamond dealer where the binding was originally purchased.
For help in identifying the product or to find the nearest Black Diamond dealer, please contact Black Diamond Equipment at (801) 278-5533.
LIMITED TO 300 UNITS - MANUFACTURING ORDER 1149
Salt Lake City, Utah (April 12, 2002)-Black Diamond Equipment, Ltd. in cooperation with the U.S. Consumer Product Safety Commission (CPSC), voluntarily announced a recall of 300 Rage Ice Tools because of a limited increase in the potential for personal injury. This recall is due to two customer returns of the shaft breaking at the grip/shaft interface.
The limited manufacturing run produced in May 2001 can be identified by the four digit date code 1149 stamped into the head of the ice tool. Tools not specifically exhibiting this date code are not being recalled-do not return tools without this date code. Returned product should have the hammer, pick, bolts, gasket and any leash removed before shipping.
To secure help in identifying the product and to receive instructions for returning it for free replacement, customers should call Black Diamond Equipment at (801) 278-5533.
A small percentage of Androids manufactured this season are affected by this notification. Leashes manufactured between 4/02/01 and 1/18/02 need to be replaced, and can be identified by the cuff design in conjunction with markings on the Android Clip Buckle. THESE LEASHES SHOULD NOT BE USED.
Androids shipped during this time may be prone to the Android Clip Tab moving past the rivet. The clip tab may move past the rivet head and prevent the Android Clip from properly closing and opening. If you have an Android that meets this critera, please contact your local Black Diamond Dealer, the location where you purchased the Android, or the Black Diamond Warranty department for a replacement component. Replace the Android Clip Assembly and thread the webbing as shown.
Products manufactured and shipped since 1/19/02 continue to use this cuff design but can be identified by an "l" on the bottom of the leash tab or a 4-digit date code on leash tab and do not need to have the Android Clip replaced.
Remember to check all your gear before and after each use and retire used gear when appropriate.
Inspect Superlock Carabiners that are identified with a four digit number on the spine that begins with a "7" (see photo below). An interference between the plastic liner and metal sleeve of the gate may prevent proper closing or locking of the gate. Please clean your carabiner thoroughly then check to ensure gate function has not been compromised over time. Clean with mild soap and water and lubricate the rivet, hinge and between the plate and metal sleeves of the locking mechanism with a lightweight oil (WD-40). If gate does not close or lock, please return the carabiner for inspection and possible replacement.
Black Diamond Equipment, Ltd, is issuing a RECALL for a small percentage of Skylounge Portaledges shipped from Black Diamond prior to March 1, 1999. The hinges on these ledges were assembled with hollow core steel rivets. Futher testing has shown that hinges using solid core steel rivets are better at withstanding severe point loading. Ledges with hollow core rivets have the potential to shear which can cause failure of the hinge. We started using solid core rivets on all ledges on March 15, 1999.
We are requesting that customers examine their Skylounge Portaledges and return those made with hollow core rivets so that we can replace them with solid core rivets. All ledges made with solid core rivets are fine. The two rivets are easily distinguishable as illustrated in the pictures below. The hollow core rivets are silver and hollow in the center. The solid core rivets are gold colored and have a pin inside the center of the rivet.
If you have a ledge built with hollow core rivets please return it to Black Diamond.