To check for firmware updates for your JetForce Pro, download the PIEPS APP on your smartphone or tablet using the links below or by searching 'PIEPS' in your app store.

PIEPS APP for IOS
PIEPS APP for Android

After downloading the app, use the Device Manager tool to connect your JetForce Pro to your device via Bluetooth. Follow the in-app instructions to airdrop the latest firmware updates to your pack. If needed, you can also refer to the video above for guidance.

If you do not have access to a smartphone or tablet to perform the update yourself, you may contact our service team via warranty@bdel.com to ask for assistance.

ADDITIONAL ACTIONS

  • Check for firmware updates frequently throughout the season.
  • Register your JetForce and/or Transceiver to receive important information and notifications of updates directly.
  • Remember to check the status on the UI handle before and during time in avalanche terrain.

JetForce Tour and PIEPS JetForce SC:

The Black Diamond JetForce Tour and PIEPS JetForce SC are both AlpRide E1 Airbag Systems. This system is a supercapacitor technology capable of storing electrical energy without any chemical reaction (unlike lithium-ion or lithium-poly batteries). To Check your Jetforce Tour or SC for the most recent software updates Click HERE or go to https://www.alpride.com/software-update-e1.

You may also reference the AlpRide website https://www.alpride.com/.

IF YOU HAVE ANY QUESTIONS CONTACT US AT:

 

FOR NORTH AMERICAN CUSTOMERS:
WARRANTY@BDEL.COM

 

FOR EU CUSTOMERS:
WARRANTY@BLACKDIMAOND.EU
OR:
SUPPORT@PIEPS.COM